Terms & Conditions
These terms and conditions ("Terms") govern the use of www.jorohome.com (the "Website") and the purchase of products from Joro Home Ltd (the "Business"), registration number - 14555081, located at 86-90 Paul Street, London, England, EC2A 4NE. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use this Website.
1. Definitions
1.1 "We," "our," or "us" refers to Joro Home Ltd, the operator of the Website.
1.2 "You" or "customer" refers to any person accessing or using the Website and purchasing products from us.
2. Acceptance of Terms
2.1 By using this Website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms.
3. Product Information
3.1 We make every effort to provide accurate and up-to-date product descriptions, pricing, availability, and other information on the Website. However, errors may occur, and we do not guarantee the accuracy of such information.
3.2 Product images are for illustrative purposes only and may not represent the exact colors or features of the actual products.
4. Orders and Payments
4.1 By placing an order on our Website, you are making an offer to purchase the selected products. All orders are subject to acceptance by us.
4.2 Prices displayed on the Website are in GBP (£) and are inclusive of Value Added Tax (VAT) unless otherwise stated.
4.3 We accept payments through Shop pay, Apple Pay, and Google pay. You agree to provide accurate and complete payment information. You authorize us to charge the total order amount to the provided payment method.
5. Shipping and Delivery
5.1 We aim to process and dispatch orders promptly, but delivery times may vary due to factors beyond our control.
5.2 Shipping costs will be calculated during checkout and are your responsibility.
6. Returns and Refunds
6.1 Our return and refund policy can be found here.
7. Intellectual Property
7.1 All content on the Website, including text, images, logos, and trademarks, is protected by intellectual property laws and is owned by or licensed to us.
8. Privacy
8.1 Your use of the Website is subject to our Privacy Policy (https://jorohome.com/pages/privacy-policy)
9. Limitation of Liability
9.1 To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Website or purchase of our products.
10. Indemnification
10.1 You agree to indemnify and hold us harmless from any claims, losses, liabilities, expenses, or damages arising from your use of the Website or violation of these Terms.
11. Governing Law and Jurisdiction
11.1 These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to Terms
12.1 We reserve the right to modify or update these Terms at any time. Changes will be effective upon posting to the Website. It is your responsibility to review these Terms periodically.
13. New Customer Promotion
Sign up to Joro newsletters to get 10% off your first online order
13.1. Customers who sign up to Joro Home newsletters on https://jorohome.com/ will be entitled to 10% off their first online order, subject to the exclusions listed below.
13.2. Eligible customers must sign into their online account in order to participate in this promotion. Once an eligible customer signs into their online account, the promotion can be redeemed by entering JORO10 in the promotional code box in the Shopping Bag to receive the discount.
13.3. The promotion will be applied to eligible transactions at the point of checkout.
13.4. Joro Home reserves the right to amend or withdraw this promotion at any time.
13.5. The code can be used only once per customer per Joro Home account.
13.6. Both International and Domestic customers are eligible.
13.7. This promotion is valid for Joro Home accounts and cannot be applied retrospectively.
13.8. This promotion cannot be used in conjunction with any other promotion or discount and cannot be used on items on sale.
13.9. This promotion cannot be used for the purchase of gift vouchers or shipping.
13.10. If you wish to return an item purchased subject to this promotional discount, the same discount will be applied when calculating your refund such that the amount refunded will reflect the actual price you paid for the goods. If you purchase multiple items under the promotional discount, the discount will be allocated proportionately across all of the goods you have purchased. If you return one of those items, you will be refunded the discounted price of the item.
JORO INSTAGRAM GIVEAWAY DRAW - THIS HAS CLOSED
1. Eligibility:
The JORO Instagram Giveaway Draw is open to individuals who have entered the giveaway during the specified period. Participants must be at least 18 years old at the time of entry. Employees of JORO and their immediate family members are not eligible to participate.
2. Entry Period:
To be eligible for the Prize Draw, participants must enter the Giveaway by midnight (BST) on Thursday, November 30th, 2023.
3. Prize Details:
Two (2) bed sets (including 1 duvet cover, 1 flat or fitted sheet, and 1 pair of pillowcases) will be awarded to two separate winners. The prize cannot be transferred, exchanged for cash, or other products. JORO reserves the right to substitute the prize with an alternative of equal or greater value at its discretion.
4. Winner Selection:
The Prize Draw will occur on Friday, December 1st, 2023. Winners will be randomly selected from eligible participants and notified via Instagram Direct message upon entering the giveaway.
5. Winner Confirmation:
Winners must respond to the prize notification email within 7 days. Failure to do so may result in the selection of an alternate winner.
6. Publicity:
By participating, entrants grant JORO the right to use their names for promotional and marketing purposes related to the Prize Draw without additional compensation.
7. Data Privacy:
Personal information collected during this survey and Prize Draw will be handled in accordance with JORO’s Privacy Policy.
8. General Conditions:
JORO retains the right to disqualify any participant for any reason, including tampering with the entry process or violating these terms and conditions. JORO also reserves the right to modify or cancel the Prize Draw at its sole discretion without prior notice.
9. Governing Law:
This Prize Draw is governed by and shall be interpreted in accordance with the laws of England and Wales. By participating in the JORO INSTAGRAM GIVEAWAY Prize Draw, participants agree to adhere to these terms and conditions.
